We can, and we usually talk people out of it.
Venues receive a lot of boxes and are not set up to track one for an event three days out. The common failure is not a lost box — it is a box nobody can find on the morning of the wedding.
Ship it to a house. Bring it with you.
Didn't solve it? Text (914) 825-5498. If it's your event night, lead with that — those go to the front of the queue.