01What we collect from you
When you book: your name and your co-host's name, email address, mobile number, event date and type, shipping ZIP and address, and your venue name if you give it. We need each of these to build, ship and support your rental.
Your payment card is handled entirely by Stripe. We receive a token that lets us charge it for the amounts described in the rental terms, and the last four digits. We never see or store the full number.
If you arrive from an advert or a link we have tagged, we also keep a note of where you came from: the campaign or click identifier in the address, the page you landed on, and the site that referred you. At checkout we record your IP address and browser type, which the advertising platforms require to match a booking to the advert that led to it. None of this is shown to your guests or used for anything except working out which advertising brings bookings.
02What we collect from your guests
The booth asks a guest for a mobile number so it can text them their own photo. We do not ask guests for an email address. Providing a number is entirely optional — a guest can use the booth, take a print, scan the gallery code and walk away without giving us anything.
We use a guest's number to text them their photo. That is one message, and it is the only one we send. Beside the number field is a box, unticked, offering a single line about getting a booth for their own event — tick it and that line is added to the same text, leave it and the text carries their photo link and the gallery link and nothing else. It subscribes them to nothing, because there is no second message.
Every text says "Reply STOP to opt out". Replying STOP stops us texting that number at this event and at any future one. We never sell or rent guest contact details to anyone.
03At our own booth at a bridal show
Sometimes we run a booth ourselves at a bridal show. There the screen says, before you type a number, that the one text carries your photo and our booth prices, and that is what it contains: a link to your own photo, never anyone else's, our prices, and "Reply STOP to opt out". There is no box to tick, because the prices are what that text is for. It is still the only message we send, and a number is handled exactly as above.
Photos taken at our booth at a show are kept in our own gallery, which is never shared with other visitors, until you ask us to delete them.
04Your photographs
Photos and videos taken at your event upload to a gallery we host for you. The gallery is reachable by anyone with the link so your guests can find their own — it is not indexed by search engines.
You can ask us to take the gallery down, or to delete specific images, at any time, and we will do it.
05How long we keep things
Booking records are kept while they are needed for tax and accounting purposes. Galleries are kept until you ask us to remove them. A guest's number is deleted as soon as their text is sent, and in every case within 48 hours.
One exception, and we would rather state it than bury it. If a guest replies STOP we keep a minimal record — the number and the fact that they opted out — indefinitely, and check it before every text. That record is the only way to keep the promise it exists for: a number we have forgotten is a number we could text again at the next event they walk into. It is used for one thing, refusing to send, and never to contact them.
06Who else touches your data
Stripe, for payments. Our shipping carrier and label provider, for the address on the box. Mapbox, if you use address autocomplete on your event page — it sees what you type into that field. Google (Analytics and Ads) and Meta, for measuring our advertising: their tags set cookies on this site, and when you book we send each a one-way hash of your email address and mobile number — never the values themselves — so a booking can be matched to the advert that led to it. Our own hosting and email infrastructure. That is the whole list — we do not sell your data or your guests' data to anyone, for any purpose.
07Advertising measurement, and opting out
If your browser sends the Global Privacy Control signal, we honour it end to end: Meta's tag is not loaded, Google's advertising cookies stay off, and we do not report your booking to Meta from our own servers either. Nothing about your booking changes. You can also manage advertising personalisation directly at adssettings.google.com and in your Meta ad preferences.
08Asking us to delete it
Email hello@knotbooth.com and tell us what you want removed. This applies to you and to any of your guests, who can write to us directly. We will confirm when it is done.