Ship it somewhere that is staffed. A parent's house, a workplace, a neighbour who is in during the day — anywhere you'll reliably get it.
You can change the shipping address up to about ten days before your event. After that the kit is already staged and a change gets difficult.
If you're stuck, call (914) 825-5498 — we can often hold a delivery at a carrier location for pickup instead.
Didn't solve it? Text (914) 825-5498. If it's your event night, lead with that — those go to the front of the queue.