Something broke — what happens

Tell us. Text (732) 555-0199 or mention it when you send the kit back.

Scuffs, marks and general party evidence are ordinary wear and are never charged for. We expect a kit to come back looking like it went to a wedding.

For real damage we will tell you the amount and the reason before we capture anything against the hold. There are no silent charges.

Didn't solve it? Text (732) 555-0199. If it's your event night, lead with that — those go to the front of the queue.
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